Privacy Policy

At Escavjarab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form or inquiry forms
• Register for our public speaking courses or coaching services
• Subscribe to our newsletter or blog updates
• Attend our events or training sessions
• Contact us via phone, email, or other communication methods

This personal information may include:

• Full name and contact details
• Email address and phone number
• Company name and job title
• Professional background and experience level
• Training preferences and goals
• Payment information (processed through secure third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information
• Device information and screen resolution

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Provide public speaking training and coaching services
• Customize training programs to meet your specific needs
• Communicate about course schedules, materials, and updates
• Process payments and manage billing
• Provide customer support and respond to inquiries

Communication

• Send you information about our services and programs
• Deliver newsletters and educational content
• Notify you about upcoming events and opportunities
• Respond to your questions and requests

Website Improvement

• Analyze website usage and performance
• Improve our website functionality and user experience
• Monitor and prevent fraudulent activity
• Ensure website security and technical maintenance

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Email marketing and communication
• Website hosting and maintenance
• Customer relationship management
• Data analytics and website performance monitoring

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, customer information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure payment processing through reputable third-party providers
• Employee training on data protection and privacy practices

Cookie Policy

Our website uses cookies to enhance your browsing experience. We use the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Functional Cookies

These cookies enable enhanced functionality and personalization.

Analytics Cookies

These cookies help us understand how visitors interact with our website.

You can control cookie preferences through your browser settings or our cookie consent tool.

Your Rights and Choices

Under Australian Privacy Principles and applicable privacy laws, you have the following rights:

Access and Correction

• Request access to your personal information that we hold
• Request correction of inaccurate or incomplete information
• Update your contact preferences and communication settings

Consent Withdrawal

• Withdraw your consent for marketing communications
• Unsubscribe from our newsletter and promotional emails
• Opt out of certain data collection practices

Data Portability and Deletion

• Request a copy of your personal information in a portable format
• Request deletion of your personal information (subject to legal requirements)

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records as required by Australian law

International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Children's Privacy

Our services are designed for adults and business professionals. We do not knowingly collect personal information from individuals under 18 years of age.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Updating the "Last updated" date at the top of this policy

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable privacy laws, you may lodge a complaint with:

• Our Privacy Officer at the contact details above
• The Office of the Australian Information Commissioner (OAIC)

We are committed to investigating and resolving any privacy concerns promptly and fairly.